A EVOLUÇÃO NECESSÁRIA NA HOTELARIA: ROE como alavancagem do ROI

A EVOLUÇÃO NECESSÁRIA NA HOTELARIA: ROE como alavancagem do ROI

É sempre com muita alegria que confirmo que estou no caminho certo e que os desafios do dia-a-dia são apenas a resistência de quem tem medo de mudar, aceitar novas ideias e novas perspectivas, o que até é normal mas.....tem um preço muito alto: perdem. Porque o que Criar/Gera Valor/lucro são as histórias que contamos.

(...)Both groups methodically and strategically conceptualized the guest experience they wanted to deliver from the top down, and looked at how they could create a sustainable competitive advantage that had the capabilities to differentiate over the commodity position of the industry (...)

(...)look at the logical business results of these two groups, we would find that they have consistently achieved high levels of occupancy, ADR, REV-Par and over-the-top advocacy benefits through this R-directive business approach. Both groups have tremendously high rankings and ratings on travel social media sites i.e. Trip Advisor, etc. as well as having strong customer satisfaction scores across the board. (...)

Excelente artigo sobre Hotelaria!
Ehotelier.com: insights - The-hotel-industry-is-not-in-its-right-mind